Orkis Media Terms and Conditions
1.1 A “Lead” shall comprise the provision by Orkis Media of the contact details of an individual visiting a Orkis Media Landing Page, Website or similar point of access.
1.2 A Lead shall be distinguished from an “appointment”, which is an actual visit or contact made between the Customer and an individual.
1.3 There is no minimum purchase. The Customer may turn their account off by giving 30 days’ notice, at any time and take no more leads from that point in time.
2.1 All prices agreed by Orkis Media are, unless otherwise stated, exclusive of VAT and any other applicable tax.
2.2 The Customer shall pay Orkis Media the sum shown on the Exclusive Lead Generation Agreement. Payment shall not be dependent on the Customer securing an appointment (an appointment being an actual visit made by the Customer to that individual.)
2.3 All Orkis Media invoices shall be paid, when due, in full without any deduction whatsoever.
2.4 In the case of non-payment of invoices due, the entire Customer debt will become due for payment on demand.
2.5 Re-billing. You may choose to securely lodge a credit or debit card with your account and authorise Orkis Media Ltd. to use this card to take such payments daily as are necessary to settle this account.
3.1 Either party may cancel this Agreement at any time after the agreement term as stated in the Exclusive Lead Generation Agreement.
4.1 These Terms and Conditions shall prevail over any other Terms and Conditions including (but without prejudice to the generality of the foregoing) the Customer’s terms and conditions, and shall be deemed incorporated in any dealings by Orkis Media with the Customer
4.2 No person other than an Orkis Media director has the authority to modify or supplement these Terms and Conditions.
4.3 The validity, construction and performance of this Contract shall be governed by the Law of England and Wales. The courts of England and Wales shall have sole jurisdiction to hear all claims or disputes connected with the Contract.
4.4 In considering your application we will search your record at credit reference agencies.
4.5 Calls may be recorded or monitored for training and quality purposes.
4.6 Data shall be handled and processed in accordance with current Data Protection Legislation.
4.7 The Customer agrees to Orkis Media undertaking such credit reference checks as are necessary for the provision of any agreed credit provision.
5.1 Affiliates are required to provide proof of their Data Protection Registration
5.2 No personal data can be accepted without the direct agreement of the data subject.
6. No-Quibble Returns
6.1 Where the Customer can provide proof of Reasonable Effort, Orkis Media will guarantee satisfaction with the Lead or provide a replacement without quibble.
6.2 Reasonable Effort is defined as calling the lead on day of receipt and making a minimum of 15 contact attempts spread evenly over a 120 hour period from receipt of the Lead, and a professional sales approach that includes a request to make an appointment without undue over-qualification or pressure.
6.3 Proof that Reasonable Effort has been made will be required by provision of call recordings.
6.4 No-Quibble Returns covers failure to contact or the Customer’s refusal to make an appointment. Once an Appointment has been arranged, or after the 120 hour period, replacements will not be offered under this guarantee.
6.5 Duplicate information previously supplied by another provider must be reported within 12 hours and in all cases before any contact is made with the Homeowner.